Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Barnsley | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Barnsley is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Barnsley, an online pharmacy clinic serving patients in Barnsley and across the UK. As a data controller, we are responsible for your personal information. Our GPhC registration number is 9012511. You can contact us at any time using the details provided at the end of this policy.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

Identity data: Full name, date of birth, gender
Contact data: Email address, phone number, postal address
Health data: Medical history, weight, BMI, current medications, and other clinical information provided during your consultation
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR. We process this data on the lawful basis of providing healthcare services and, where required, with your explicit consent.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and provide safe, appropriate clinical care
To dispense and deliver prescription or pharmacy medicines to you (delivery within 1 working day of pharmacist approval)
To communicate with you about your treatment, orders, and follow-up care
To process payments securely
To meet our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services through anonymised analytics

We will never use your data for marketing purposes without your explicit consent, and you may withdraw consent at any time.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use the following types:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: Help us understand visitor behaviour in an anonymised way
Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data. We may share your information only in the following circumstances:

Healthcare providers: Where clinically necessary, such as referring information to your GP or another healthcare professional
Delivery partners: Limited contact and address details shared solely to fulfil your order
Payment processors: Securely processed by our third-party payment provider
Regulatory bodies: Where required by law, including the GPhC or other regulatory authorities
IT service providers: Who support our website and systems under strict data processing agreements

All third parties are contractually required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and GPhC guidance, typically for a minimum of eight years from your last contact with us, or longer where legally required. Financial records are kept for six years in accordance with HMRC requirements. After these periods, data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain high standards of data security.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request corrections, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

You also have the right to raise concerns with the relevant supervisory authority for data protection in the UK if you are not satisfied with how we have handled your information.